Data We Collect
In order to provide the best possible service, devo88 collects several types of data from users during the registration process and while using the platform. The data collected includes information provided directly by users as well as data collected automatically through our systems.
The account information we collect includes full name, email address, phone number, date of birth, and identity information required for the KYC verification process. This data is needed to ensure account security and compliance with platform procedures.
In addition to account data, devo88 also collects technical information such as IP address, device type, operating system version, browser type, and session and activity data on the platform. This technical data helps us detect suspicious activity and improve service stability.
The payment information collected includes local bank account numbers or e-wallet accounts (such as OVO, Dana, or GoPay) registered for deposit and withdrawal purposes in Indonesian Rupiah (IDR). This financial data is processed with encryption and is not stored in a directly readable format.
How Your Data Is Used
Data collected by devo88 is used solely for platform operational purposes and to improve the user experience. We do not use user data for any purpose beyond what is stated in this policy without explicit consent.
The primary purposes for which data is used include the following:
- Processing account registration and verifying user identity.
- Facilitating deposit and withdrawal transactions in IDR.
- Sending important notifications regarding your account, transactions, and service updates.
- Detecting and preventing fraudulent activity or platform abuse.
- Improving service performance and features based on usage patterns analyzed in aggregate.
- Fulfilling legal obligations applicable in Indonesia.
devo88 will not use your data for third-party marketing purposes without written consent from the user concerned.
Cookies and Tracking Technologies
The devo88 platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small files stored on your device when you access the website and help the platform remember your preferences and login sessions.
The types of cookies used include session cookies (which are automatically deleted after the browser is closed), persistent cookies (which are stored for a set period of time), and functional cookies required for platform navigation and security. We do not use third-party cookies for paid advertising purposes.
Users can manage their cookie preferences through their browser settings. Please note, however, that disabling certain cookies may affect the functionality of some platform features, including the login process and session verification, which require active cookies for security reasons.
Data Storage and Security
All user data collected by devo88 is stored on server infrastructure protected by industry-standard security measures, including SSL/TLS encryption for data in transit and storage encryption for data held on our servers. Access to user data is restricted to authorized personnel with a legitimate operational need.
devo88 maintains a proportionate data retention policy. Active account data is retained for as long as the account remains in use. After an account is closed, data may be retained for a specified period in accordance with applicable legal obligations before being permanently deleted from our systems.
While we apply reasonable and comprehensive security measures, no security system is entirely immune to cyber threats. We therefore encourage users to help protect their accounts by using strong passwords and never sharing login details with anyone.
Sharing Data with Third Parties
devo88 is committed to never selling, renting, or trading users' personal data to third parties for commercial purposes. However, under certain circumstances, some data may need to be shared with relevant parties to ensure continuity of service.
Data may be shared with payment service providers that work with the platform (such as local Indonesian payment gateway providers) solely for the purpose of processing your transactions. These parties are bound by confidentiality agreements and are only permitted to use the data for agreed-upon purposes.
In addition, devo88 may share data with legal authorities or competent regulators when required by Indonesian laws and regulations, court orders, or official investigations related to financial crime and cybersecurity. In all such cases, we only share the data that is strictly necessary.
Your Rights Over Personal Data
As a user of the devo88 platform, you have a number of rights relating to your personal data. We respect those rights and are committed to facilitating their exercise in accordance with applicable provisions.
The rights available to you include:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Correction: You have the right to request correction of any data that is inaccurate or incomplete.
- Right of Erasure: Under certain circumstances, you may request the deletion of your personal data from our systems.
- Right to Restriction of Processing: You may request that the processing of your data be restricted in certain situations.
- Right to Data Portability: You have the right to receive your data in a machine-readable format for the purpose of transferring it to another platform.
To submit a request relating to any of the above rights, please contact the devo88 support team by email at [email protected]. We will respond to your request within a reasonable timeframe in accordance with our internal procedures.
Policy Updates and How to Contact Us
devo88 reserves the right to update this privacy policy at any time to reflect changes in our services, technology, or applicable regulations. Any updates will be published on this page with a clear effective date. Users are encouraged to review this policy periodically to stay informed of the latest version.
If there are significant changes that affect the way we process your data, we will endeavor to notify you via the email address registered to your account. Continued use of the platform after an updated policy has been published will be considered acceptance of the updated terms.
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team by email at [email protected]. We are here to help and committed to responding to every inquiry promptly and transparently. You can also find answers to common questions at our FAQ page.
Want to Know More About Account Security?
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